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✅ What is Convi?

Shawn avatar
Written by Shawn
Updated over 3 weeks ago

Convi is an AI-powered Shopify app that automates your customer support and helps you grow your store’s sales.

With Convi, you can:

🎯 Answer Customer Questions Automatically
Respond instantly to common questions about products, orders, shipping, and more, 24/7.

Save Time and Reduce Workload
Reduce repetitive tasks by letting your AI handle conversations and perform actions like tracking orders or cancelling them.

🛍️ Increase Conversions
Use the AI to recommend related products and offer discounts during checkout or in chat.

💬 Provide a Consistent Experience
Ensure every reply is clear, accurate, and aligned with your brand’s tone of voice.

Core Features:

  • AI Chatbot Widget: A fully customizable chatbot on your storefront.

  • AI Training: Teach your assistant what it needs to know about your business.

  • Unresolved Inquiries Management: See and fix questions the AI couldn’t answer.

  • Automated Tasks: Let your assistant take actions, like order updates or product recommendations.

  • Detailed Analytics: Monitor performance and continuously improve.

Whether you’re just starting out or running a large store, Convi helps you provide better service while freeing up your team to focus on growth.

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