Managing Widget Languages
Engage your international customers by speaking their language. Convi can automatically detect a visitor's browser language and translate your widget's interface and AI conversations to match. This guide explains how this feature works and how to manage your language settings.
How Automatic Language Detection Works
By default, the Convi widget detects the language set in the customer's web browser. All standard widget elements—such as the welcome message, button text, and input fields—will be automatically translated. The AI will also conduct its conversation in the detected language, creating a seamless, native experience for shoppers around the world.
ℹ️ Note: While the widget interface is automatically translated, the AI's ability to converse in different languages depends on its training and the complexity of the language. Performance may vary across languages. |
How to Set a Default Language
While automatic detection serves most use cases, you can also set a single, default language for your widget. This will override the browser detection and ensure all visitors see the widget in the language you select.
From your Convi panel, navigate to Settings in the left-hand sidebar.
Click on the Language tab.
From the dropdown menu, select your desired default language for the widget.
Click Save to apply the changes.
Supported Languages
Convi supports a wide range of languages for both the widget interface and AI conversations. The full, up-to-date list of supported languages is available in your Language settings panel.
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