Customer Support

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Convi Website

Install Convi

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verything you need to understand what Convi is, install it on your Shopify store, and complete your first setup.

📂 Getting Started

Learn how to manage all customer conversations, monitor AI performance, and jump in when needed.

📂 Inbox & Conversations

Teach your AI Assistant everything it needs to know about your products, policies, and brand voice to reply accurately.

📂 AI Training

Set up your chatbot, manage customer-facing tools, and automate tasks that save you time and improve customer experience.

📂 Widgets & Automation

Solutions to common problems with widgets, AI replies, and integrations.

📂 Troubleshooting

Quick answers to the most frequently asked questions about Convi.

FAQs

Find answers and get help from Intercom Support and Community Experts

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