Customer Support

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Install Convi

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Everything you need to understand what Convi is, install it on your Shopify store, and complete your first setup.

Getting Started

Manage all customer conversations, monitor AI performance, and take over when needed.

Inbox & Conversations

Configure and optimize your AI assistant. Manage knowledge, set personality, enable abilities, and improve accuracy.

AI Agent & Training

Customize your chat widget appearance, content, languages, and behavior to match your brand.

Widget & Customization

Solutions to common problems and answers to frequently asked questions about Convi.

Troubleshooting & FAQs

Use Convi's analytics to understand AI performance, customer satisfaction, and conversation trends.

Analytics & Reporting

Manage your account settings, notifications, pricing plans, and billing.

Settings, Billing & Account

Connect Convi to your existing helpdesk and support tools like Zendesk and Gorgias.

Integrations

Find answers and get help from Intercom Support and Community Experts

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